All Systems Operational

About This Site

Welcome to TaxCaddy's home for system status information. Here you'll find current and historical data on system performance and metrics. If there are any service interruptions, an incident will be reported here. Click on the blue SUBSCRIBE TO UPDATES button above to be notified via email and/or sms as soon as there is a change in system performance or planned system maintenance. Please be aware, after subscribing you will receive a confirmation email.

TaxCaddy Browser-based Portal Operational
90 days ago
100.0 % uptime
Today
TaxCaddy App for iOS Operational
90 days ago
100.0 % uptime
Today
TaxCaddy App for Android Operational
90 days ago
100.0 % uptime
Today
TaxCaddy Email Notifications Operational
90 days ago
100.0 % uptime
Today
TaxCaddy Two-Factor Authentication Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled TaxCaddy Maintenance Mar 6, 21:00 - Mar 7, 01:00 PST
TaxCaddy will undergo the following maintenance period:

9:00 PM Pacific on Saturday, March 6 to 1:00 AM Pacific on Sunday, March 7. Customers will be unable to connect during this 4 hour maintenance period. We schedule maintenance at times that minimize the impact to our customers but we apologize for any inconvenience.
Posted on Mar 1, 12:04 PST
Past Incidents
Mar 2, 2021

No incidents reported today.

Mar 1, 2021

No incidents reported.

Feb 28, 2021
Completed - The scheduled maintenance has been completed.
Feb 28, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 21:02 PST
Scheduled - TaxCaddy will undergo the following maintenance period:

9:00 PM Pacific on Saturday, February 27 to 1:00 AM Pacific on Sunday, February 28. Customers will be unable to connect during this 4 hour maintenance period. We schedule maintenance at times that minimize the impact to our customers but we apologize for any inconvenience.
Feb 23, 12:00 PST
Feb 27, 2021
Feb 26, 2021
Resolved - The Two-Factor Authentication issue has been resolved. We continue to closely monitor the situation. If the system status changes, incident updates will be posted here: https://status.taxcaddy.com/
Feb 26, 08:04 PST
Monitoring - A third-party vendor is experiencing an outage that is preventing some customers from receiving text-based two-factor authentication codes when attempting to log into the system. We are monitoring the situation closely. Incident updates will be posted here as they become available: https://status.taxcaddy.com/
Feb 26, 07:25 PST
Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.