All Systems Operational

About This Site

Welcome to TaxCaddy's home for system status information. Here you'll find current and historical data on system performance and metrics. If there are any service interruptions, an incident will be reported here. Click on the blue SUBSCRIBE TO UPDATES button above to be notified via email and/or sms as soon as there is a change in system performance or planned system maintenance. Please be aware, after subscribing you will receive a confirmation email.

TaxCaddy Browser-based Portal Operational
90 days ago
100.0 % uptime
Today
TaxCaddy App for iOS Operational
90 days ago
100.0 % uptime
Today
TaxCaddy App for Android Operational
90 days ago
100.0 % uptime
Today
TaxCaddy Email Notifications Operational
90 days ago
100.0 % uptime
Today
TaxCaddy Two-Factor Authentication Operational
90 days ago
100.0 % uptime
Today
TaxCaddy Tax Pro Dashboard Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
90 days ago
100.0 % uptime
Today
Zendesk (TaxCaddy Support Ticketing System and Help Center) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled TaxCaddy Maintenance Nov 14, 2024 21:00 - Nov 15, 2024 01:00 PST
TaxCaddy will undergo the following maintenance period:

09:00 PM Pacific on Thursday, November 14 to 01:00 AM Pacific on Friday, November 15. Customers will be unable to connect during this 4 hour maintenance period. We schedule maintenance at times that minimize the impact to our customers but we apologize for any inconvenience.

Posted on Nov 07, 2024 - 05:29 PST
Past Incidents
Nov 12, 2024

No incidents reported today.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

Nov 5, 2024
Completed - The scheduled maintenance has been completed.
Nov 5, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 22:00 PST
Scheduled - TaxCaddy will undergo the following maintenance period:

10:00 PM Pacific on Monday, November 04 to 12:00 AM Pacific on Tuesday, November 05. Customers will be unable to connect during this 2 hour maintenance period. We schedule maintenance at times that minimize the impact to our customers but we apologize for any inconvenience.

Oct 25, 07:58 PDT
Nov 4, 2024
Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

No incidents reported.

Oct 30, 2024

No incidents reported.

Oct 29, 2024

No incidents reported.