All Systems Operational

About This Site

Welcome to TaxCaddy's home for system status information. Here you'll find current and historical data on system performance and metrics. If there are any service interruptions, an incident will be reported here. Click on the blue SUBSCRIBE TO UPDATES button above to be notified via email and/or sms as soon as there is a change in system performance or planned system maintenance. Please be aware, after subscribing you will receive a confirmation email.

TaxCaddy Browser-based Portal Operational
90 days ago
100.0 % uptime
Today
TaxCaddy App for iOS Operational
90 days ago
100.0 % uptime
Today
TaxCaddy App for Android Operational
90 days ago
100.0 % uptime
Today
TaxCaddy Email Notifications Operational
90 days ago
100.0 % uptime
Today
TaxCaddy Two-Factor Authentication Operational
90 days ago
100.0 % uptime
Today
TaxCaddy Tax Pro Dashboard Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
90 days ago
100.0 % uptime
Today
Zendesk (TaxCaddy Support Ticketing System and Help Center) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 26, 2024

No incidents reported today.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 20:30 PDT
Scheduled - TaxCaddy will be conducting a scheduled maintenance. During this maintenance window, all TaxCaddy services will be temporarily unavailable (TaxCaddy Browser-based Portal, TaxCaddy App for iOS, and TaxCaddy App for Android).

Maintenance Schedule
Day 3 (if necessary): Tuesday, July 16, 2024 (8:30 PM PT - 11:30 PM PT)

We understand that this downtime may cause inconvenience, and we sincerely apologize for any disruption this may cause to your operations. To minimize the impact of this downtime, we recommend completing all urgent tasks to avoid interruptions. Once the maintenance is complete, all services will be restored.
Please note, the maintenance may continue the following weekend if needed. If you have any questions, please contact us at support@taxcaddy.com

Jul 9, 13:27 PDT
Jul 15, 2024
Completed - The scheduled maintenance has been completed.
Jul 15, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 20:30 PDT
Scheduled - TaxCaddy will be conducting a scheduled maintenance. During this maintenance window, all TaxCaddy services will be temporarily unavailable (TaxCaddy Browser-based Portal, TaxCaddy App for iOS, and TaxCaddy App for Android).

Maintenance Schedule
Day 2 : Monday, July 15, 2024 (8:30 PM PT - 11:30 PM PT)

We understand that this downtime may cause inconvenience, and we sincerely apologize for any disruption this may cause to your operations. To minimize the impact of this downtime, we recommend completing all urgent tasks to avoid interruptions. Once the maintenance is complete, all services will be restored.
Please note, the maintenance may continue the following weekend if needed. If you have any questions, please contact us at support@taxcaddy.com

Jul 9, 13:26 PDT
Completed - The scheduled maintenance has been completed.
Jul 15, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 20:30 PDT
Scheduled - TaxCaddy will be conducting a scheduled maintenance. During this maintenance window, all TaxCaddy services will be temporarily unavailable (TaxCaddy Browser-based Portal, TaxCaddy App for iOS, and TaxCaddy App for Android).

Maintenance Schedule
Day 1: Sunday, July 14, 2024 (8:30 PM PT - Monday July, 15 1:30 AM PT)

We understand that this downtime may cause inconvenience, and we sincerely apologize for any disruption this may cause to your operations. To minimize the impact of this downtime, we recommend completing all urgent tasks to avoid interruptions. Once the maintenance is complete, all services will be restored.
Please note, the maintenance may continue the following weekend if needed. If you have any questions, please contact us at support@taxcaddy.com

Jul 9, 13:20 PDT
Jul 14, 2024
Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.